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Is ourdream.ai Safe? What Its Policies Say
Checked October 27, 2026 against ourdream.ai's Privacy Policy (last modified August 26, 2026), its "Privacy at a glance" summary on safety.ourdream.ai, its terms of service and help center.
Short answer: ourdream.ai is a legitimate paid app run by a US company, with published privacy, age-check and refund rules. Two things to know before you use it: images you generate with a public character go into that character's public pack (without your name attached), and your messages are processed by third-party AI model providers.
Safety Scorecard
| Question | What we found |
|---|---|
| Who runs it? | Dream Studio USA, Inc., with a postal address in Dover, Delaware |
| Is it a scam? | No. Plans and what they include are published: $19.99 a month or $119.88 a year, 1,000 dreamcoins a month |
| Age rules | 18+ only; registration includes an 18+ attestation, and mature features use a third-party age check (Go.cam or AgeVerif) that returns only pass or fail |
| Minor-safety policy | Prohibits content involving the sexual exploitation or abuse of minors; runs its own CSAM-detection classifiers |
| Sells your data? | Says it doesn't |
| Encryption | Says data is encrypted at rest and in transit (AES and TLS 1.3) |
| Refunds | None after 25% use; yearly plans may get a full or partial refund; crypto not refundable |
| Deleting your account | Settings, then Account management, or email [email protected] |
Who Can See Your Chats
- Other users: no, including character creators.
- ourdream staff: only with your explicit support consent, or for a lawful legal request.
- AI model providers: yes. Each message is processed by the model provider to generate the reply, under its data-processing agreement.
Who Can See Your Images and Videos
This is the one to read. ourdream says generations of public characters are automatically placed in that character's public pack, available to all users, with the metadata about who made them removed. Generations of private or unlisted characters aren't visible to other users. If you'd rather nothing you make is shared, use your own private characters. ourdream self-hosts most of its image models; some use third-party providers.
What It Collects
Account details (email, a password hash, age confirmation), payment details held by its payment processor, the characters, chats, images and videos you create, usage data and basic device information. It says it doesn't collect your contacts, your location beyond the country or region needed for tax and compliance, or the contents of other apps.
Is It Safe to Pay?
Yes, with the usual care. Refunds are possible but limited (see ourdream.ai refund rules), and crypto payments can't be refunded at all, so a card is the safer choice. The name that appears on your card statement isn't published where we looked. Cancelling is on your profile page: how to cancel ourdream.ai.
Using It Safely
- Use an email address kept for apps like this.
- Don't share your full name, workplace, address or photos of yourself in chats.
- Use private characters for anything you don't want in a public pack.
- Type the address yourself rather than clicking look-alike ads, and avoid "free premium" or "mod" downloads.
Verdict
ourdream.ai publishes more about privacy than most apps in this category, and its rules are clear. It's a reasonable choice for adults who want image and video generation, as long as you understand how public character packs work. See ourdream.ai plans
Mostly text chat? Candy AI is cheaper at $47.88 a year: Is Candy AI safe? | See Candy AI plans
Related: ourdream.ai review | ourdream.ai pricing | ourdream.ai refund | Candy AI vs ourdream.ai
FAQ
Is ourdream.ai legit?
Yes. It is operated by Dream Studio USA, Inc. and publishes its plans, privacy policy, age rules and refund rules.
Can other people see my ourdream.ai chats?
No. Other users cannot see private chats; staff only with your consent or for a lawful legal request. AI model providers process messages to generate replies.
Are my ourdream.ai images private?
Images of private or unlisted characters are not visible to others. Images of public characters go into that character's public pack without your name attached.
Does ourdream.ai verify age?
It is 18+ only, requires an 18+ attestation at sign-up, and uses a third-party age check (Go.cam or AgeVerif) for mature features.